F A Q


Why do I have to book a fast boat with Gilibestdeal.com?

Gilibestdeal.com is working with experiences fast boat operator for years and We are under contact with all Fast Boat Operators listed on this site. We are the trusted company sell the online fast boat tickets between Bali,Lombok,Gili Islands and Nusa Lembongan. We offer an instant booking confirmation with the best price guarantee; our online support is 24 hours in seven days. Commit to give the best service with our online booking system.

How to book a fast boat?

To book a fast boat, go to search box “ Book Fastboat Tickets Here ” select your type of trip(One Way or return),select your origin departure and your arrival(destination), date of transfer(departure) and return date, choose numbers of passengers(adults, Children, your currency and then click “Book Now” to continue the next step, you will be redirect to selection of the boats, choose the boat you want to take, choose the return boat, and the click continue on the bottom and you will redirect to details information(your name, hotel addressee-mail addressed after that you will be on the payment channel, choose the way to pay, Credit Card or Paypal Or if you are having difficulty,just go to How To Book.

How do I get the booking confirmation?

The booking confirmation will send automatically to your e-mail address, please check with your e-mails inbox, if you cannot find on the inbox, try to check with your spam or trash.

Do I get the ticket?

Yes, you will get the electronic ticket as you have complete your booking and payment, the ticket will send to your email.

How do I settle the payment?

Payment can be settle online with paypal or you can using your Credit card and it will be process by Paypal. The amount you will pay is the amount of the ticket you reserve and this is you will pay to us, we don’t accept pay on departure for any reason at the moment. We have offer severals currency to pay; USD,CHF,CAD,IDR,EUR,GBP,SGD,AUD you may choose your suit currency

What harbor does the boat goes from Bali?

At the moment there are three main harbor in Bali; Sanur, Serangan, Padang Bai and Jemeluk Beach in Amed.

Where is Sanur Beach Harbor?

Sanur Beach is located on the East side of Bali Island, about 30 minutes from Kuta. Sanur Beach Harbor for the Fast Boat transfers to Lembongan and Gili Islands is located on the Jl.Hang Tuah, down to the east until you see the beach. It is located the right next to Inna Bali Beach Hotel.

Where is Serangan Port?

Serangan Port is located on the Serangan Island in the South Denpasar, about 25 to 30 minutes from Kuta and Legian.

Where is Padang Bai Port?

Padang Bai is located on the North East of Bali, the most popular port for ferry crossing to Lombok, Nusa Penida and Gili Islands. The Port is taking about 1 1/2 hours fro Kuta or Legian.

Where is Jemeluk Beach harbor?

Jemeluk Beach harbor is located in Amed, in northeast Bali-Karangasem Regency. It is takes about 4 hours from Kuta or Legian. This is the main port for fast boat crossing to Gili Islands and Lombok from Amed.

Where is Junggut Batu harbor?

Junggut Batu Harbor is the mail public harbor located on North coast of Nusa Lembongan Island, this the mail public harbor for boat transfers to Bali and Nusa Penida

Where is Toyapakeh harbor?

Toya Pakeh harbor is located in Nusa Penida, another island located on the southeast Bali. Toya Pakeh is the main harbor for fast boat transfers and ferry between Nusa Penida and Bali Island.

Where is Gili Trawangan harbor?

Gili Trawangan harbor is located on the Gili Trawangan Island-North Lombok District. This is the main harbor for boat transfers from Bangsal(Lombok) and Fast Boat from Bali.

Where is Gili Meno harbor?

Gili Meno harbor is located on Gili Meno Island, about 15 minutes from Bangsal(Lombok) and less than 2 hours from Bali. This harbor is the main public harbor for boat transfers from Lombok and Bali.

Where is Gili Air harbor?

Gili Air Harbor is located on Gili Air Island-North Lombok , this harbor is the main and the only harbor for boat transfers from Bali and Bangsal to Gili Air.

Where is Bangsal harbor?

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Where is Teluk Nare harbor?

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Where is Senggigi Beach harbor?

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How to get to the Harbor in Bali?

You don’t need to be worried a bout it, because the fast boat operator provide the free hotel transfers within the price, but if expect to come by yourself to the harbor, please be in the harbor at least 30 minutes before departure time.

What should I do when I miss pick up or miss boat?

If you miss the pick up or boat, please contact direct to the boat operator you book, phone numbers are on your e-tickets or you may contact us if you want too.

Is there any additional cost when I book with Gilibestdeal.com?

There is no additional cost for the fast boat booking via Gilibestdeal.com, all the price have been set up as the fix price on Our site and it can be change any time without prior notice.

Do I get a free Hotel pick up and drop in Bali?

You will get the free hotel pick up and drop for the following area; Kuta,Legian,Nusa Dua,Denpasar City,Seminyak,Sanur,Ubud Centra(Monkey forest area),outside of the covered area above, may be you need to pay extra(depending on each fast boat operator)

Do I get a Hotel pick up and Drop in Lombok or Gili Islands?

We don’t have any free pick up and drop in Lombok and Gili islands, all you need to do is arranged by your self to Harbor.

How long does it take from Benoa to Gili Trawangan, Gili Air and Lombok?

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How long does it from Sanur to Gili Trawangan, Gili Air and Lombok?

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How long does it take from Serangan to Gili Trawangan, Gili Air and Lombok?

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How long does it take from Padang Bai to Gili Trawangan, Gili Meno, Gili Air and Lombok?

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How long does it take from Amed to Gili Trawangan, Gili Meno,Gili Air and Lombok?

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How do I contact Gilibestdeal.com?

Please e-mail Us to reservation@komodowisata.com or go to Contact Us menu,fill out the form provided.

Is it secure when I make a booking with Gilibestdeal.com?

We will not share any information collected from your, such as e-mail, etc for other purpose, so your personal information will not be published. We do provide a security check Out by Paypal.

How to cancel my Booking and do I get refundable?

When you want to cancel you booking, just send us an email to reservation@komodowisata.com or go through Contact Us menu. The refund is state on our Term and Conditions

Can I re-schedule my travel date?

Yes you can, but Re-schedule the trip is depending on the seats availability.

Is there any insurance covered by Gilibestdeal.com?

Gilibestdeal is an agency, we don’t provide any insurance covered with your trip, but fast boat operator have provide it,but We recommend you to have your own insurance.